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Caleb-Michael Files

Hi, I’m Caleb-Michael.

I build digital teams that grow audiences and revenue.

digital teams | communications plans | advocacy campaigns | live commerce shows

I set the strategy, hire the people, and manage the budgets. For ten years I’ve done that for a national labor federation, a global communications agency, a policy think tank, and a live commerce business I scaled to $1M a month.

Open to

Chief of Staff

VP of Communications

Digital leadership

Based in Los Angeles. Open to relocating to

$1M

Monthly TikTok Shop revenue reached by expanding live shopping at Reunited Luxury

325K

Followers added across Twitter, Facebook, and Instagram at the AFL-CIO

$1.5M

Media plan managed across paid social, audience networks, and direct placements at NextGen Climate

150+

Video scripts written, produced, and edited for the AFL-CIO’s digital channels

What I do

1

Digital strategy

Directed New America’s website redesign and Wagtail-to-WordPress migration strategy, owned the digital product roadmap across web properties, and led Google Analytics 4 strategy and reporting.

2

Communications and campaigns

Advised clients on multimillion-dollar public education and advocacy campaigns at BCW Global, and led paid media, social, and video programs at the AFL-CIO.

3

Operations and team leadership

Presented multimillion-dollar budget and staffing recommendations to senior leadership, built a live commerce team from hiring through show workflows, and direct cross-functional operations day to day.

Where I’ve done it

Nov 2024 – Present
Irvine, CA

Vice President, E-Commerce / TikTok Shop

ESG Luxury dba Reunited Luxury

  • Scaled TikTok Shop to $1M in monthly revenue by expanding live shopping, planning promotions, and refining product merchandising and audience engagement.
  • Lead e-commerce and social commerce across TikTok Shop, Shopify, and Whatnot, overseeing marketplace optimization, digital merchandising, promotions, and performance analytics.
  • Built the live commerce team, hired and trained hosts and moderators, and established show workflows for production quality, conversion, and customer experience.
  • Launched a CRM program and Reunited Rewards, replacing blanket discounts with account-based incentives designed to drive repeat purchases.

Mar 2024 – Sep 2026
Washington, DC (Remote)

Director of Digital Strategy

New America

  • Directed the website redesign and Wagtail-to-WordPress migration strategy, managing the development agency, internal project teams, and an advisory committee representing policy programs.
  • Owned the digital product roadmap across web properties, digital brand, and publishing features, translating program and development needs into priorities for internal teams and vendors.
  • Expanded interactive data visualization for policy research and managed staff across web support, data visualization, and analytics.
  • Presented multimillion-dollar budget and staffing recommendations to the VP of Content and Communications after assessing digital systems and capacity.

Nov 2022 – Mar 2024
Washington, DC

Vice President, Corporate Affairs (Digital Campaigns)

BCW Global (now: Burson)

  • Advised clients on multimillion-dollar public education and advocacy campaigns, leading paid media planning and organic content strategy.
  • Built integrated traditional and digital media plans with analytics teams to refine audience targeting and evaluate KPIs and ROI.
  • Drafted agency-wide guidance on AI use in campaigns and coordinated implementation across practices.

Mar 2018 – Dec 2022
Washington, DC

Deputy Digital Director

AFL-CIO

  • Added 325,000 followers across Twitter (105,000), Facebook (200,000), and Instagram (20,000).
  • Launched the AFL-CIO’s TikTok channel, grew it to 20,000 followers, and directed its content strategy.
  • Led paid digital media strategy and managed multiple six-figure annual budgets.
  • Built digital training programs for state federations and central labor councils, supervised digital staff, and reported program progress to the Communications Director.

Apr 2017 – Oct 2017
New York, NY

Digital Content and Community Manager

Purpose PBC

  • Owned the editorial calendar and produced digital content tied to cultural moments and campaign priorities.
  • Developed participatory campaigns for corporate and nonprofit clients and facilitated workshops on content strategy and social media.

Jun 2016 – Nov 2016
Chicago, IL and Raleigh, NC

Digital Director

NextGen Climate

  • Led in-state digital strategy for a national non-candidate organizing program spanning 300+ college campuses.
  • Managed a $1.5M media plan across paid social, audience networks, and direct placements.
  • Quadrupled the social audience from 5,000 to 20,000, grew the email list by 27%, and led production of more than 190 original video assets.
  • Onboarded and trained 20+ staff, helped recruit and hire candidates, and coached team members on performance.

Credentials

Education

University of Missouri–Kansas City

B.A., Communications and Political Science, May 2014

Certifications

  • Meta Blueprint (2026)
    Certified Media Buying, Media Planning, and Marketing Science Professional
  • Google
    Google Ads Search, Display, and Measurement; Google Analytics
  • Adobe
    Adobe Certified Expert, May 2025

Tools

  • WordPress
  • Wagtail
  • Google Analytics 4
  • Shopify
  • TikTok Shop
  • Salesforce
  • Action Network
  • EveryAction
  • Microsoft Office

Hiring a chief of staff, communications lead, or digital lead? Let’s talk.

Los Angeles, CA. Open to relocating to Kansas City, New York City, Chicago, or Washington, DC.